Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
by Doug Lipp

New!: $27.00 $14.64 (as of 01/14/2013 05:11 PST)

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Leadership lessons from the iconic brand you can use to drive Disney-style success

In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth.

Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.

Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

• Rank: #235742 in Books
• Published on: 2013-03-29
• Original language: English
• Number of items: 1
• Dimensions: .0" h x .0" w x .0" l, .0 pounds
• Binding: Hardcover
• 256 pages